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DEAR MOE
I BOUGHT MY FIRST SUIT FROM YOU BACK IN THE 80’S DURING MY TENURE AS NEWS AND PUBLIC SERVICE DIRECTOR AT KOKH 25. I WAS ALWAYS IMPRESSED WITH OUR KNOWLEDGE AND ABILITY TO FIND JUST THE RIGHT SUIT WITH THE RIGHT FIT AND THE RIGHT LOOK.
I RECENTLY VISITED YOU WITH A PRE-CONCEIVED IDEA OF WHAT I WANTED IN A NEW SUIT. AFTER TRYING ON SEVERAL THAT I HAD SELECTED, YOU OPENLY AND HONESTLY TOLD ME THAT THEY WERE NOT THE COLOR OR LOOK THAT I NEEDED. I WALKED OUT VERY PLEASED WITH WHAT YOU HAD SELECTED AND WILL WEAR THE AMBASSADOR SHOP SUIT THAT YOU SUGGESTED WITH PRIDE.
RADIO AND TELEVISION IS NOW MORE THAN EVER A VERY COMPETITIVE PLACE. THANKS FOR GIVING US THAT EXTRA EDGE.
Thanks,
RONNIE KAYE
KOMA RADIO
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November 13, 2007
Hello,
I picked up my suit yesterday afternoon and I have to say not inly is it the best looking suit I have ever owned (people have commented) it's also the most comfortable item of clothing I have ever worn. Not only will I buy everything from you in the future but I will have the suits I currently own tailored. I felt pretty confident that I was going to get a great product from you after leaving last week but you really did over deliver.
Thanks,
Steve Cooper
Internal Technical Support
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February 20, 2009
I appreciate the fact that you have great customer service, and I would really appreciate it if another bottle could be sent.
Thank you again, Ernestina Perez
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May 9, 2002
Dear
Moe:
Your
expertise with men's apparel is much appreciated by those
of us who interact with the public, either directly or through
the mass media on a daily basis.
From
one professional to another, thanks for setting a proper atmosphere
in your store and providing the guidance over the years about
clothing that is so important for those of us to which appearance
is so important.
Sincerely,
George
Tomek - George Tomek & Associates
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April
12, 2002
Dear
Mo:
Simply
put, your operation is amazing! I was referred to you two
years ago from co-workers whom I had noticed were always dressed
amazingly in both business and casual attire. In the last
two years my wardrobe has gone from average to "top of
the line" thanks to you! The warm welcome and enjoyable
atmosphere of your store transcends any that I've been to
across the United States. It's easy to see why you have enjoyed
30
years of success. Great quality, reasonable prices, perfect
tailoring and above all...honesty!
You
never let me buy a color or style that is not the perfect
match. Your "wrinkle free" dress shirts are a miracle.
They come out of the dryer ready to wear and have saved hundreds
of dollars on my dry cleaning bill. In my field, appearance
is critical...Thanks to you, I am always assured of being
dressed exquisitely. As I have told you many times, I will
never buy men's clothing from anyone but The Ambassador Shop.
Please feel free to use my name as a reference and again,
thanks for everything.
Jerry
Isbell - Xerox Corporation Oklahoma City
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September
6, 2001
Dear
Moe:
It
is a privilege to be your customer and experience your standard
of customer service. In the foodservice industry, SYSCO strives
to provide "Sterling" service to our customers.
In men's fashion, y pare the definition of "Sterling"
service. The service you provide is richer than the fine quality
products you sell. You sell fashion, which includes tailoring
that fits ME, confidence in my professional appearance and
advice on how to maintain my professional image every day.
The intangible services you provide are the extras that separate
you from the competition.
During
the last eight years, I have purchased my business wardrobe
almost exclusively from you. The one time I did not represents
one error that I will not make again. I have moved from Oklahoma
City to Houston, TX and now reside in Nashville, TN. At least
once per year during visits to Oklahoma to see friends and
family, Lisa and I work the Ambassador Shop into our schedule.
The fine quality, fashion, friendly atmosphere and service
attitude are always worth my time.
Kevin
E. Gordon - Director Of Finance & CFO SYSCO
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February
1, 2001
Dear
Mo,
As
you know, I am in the Broadcast Television business and everyone
knows that you have to look your best when you are on the
air. Several broadcasters, who are friends of mine, in the
Oklahoma City area, recommended you to me. Finally, I decided
to stop by..this was when the world of clothing changed for
me. I will never forget walking in the shop to be greeted
with a warm handshake, a smile, then came the request of a
hot or cold beverage. What was even more surprising, was I
was not having my best-dressed day. I was in the area and
had not intended to to stop by. I walked into the shop not
having shaved in several days, a pair of old shorts and a
tee shirt was my winning attire. Still, with all of that,
I was treated like royalty. I had no idea that the real fun
was about to begin. I have always considered myself to be
up on fashion, aware when it comes to dress and appearance.
Mo, you took me to the next level. You took the time to show
me the difference in a quality suit and a suit that was not
worth my time or money. You showed me striking fabrics and
you were even able to tell me why other suits that I had purchased
elsewhere did not fit to my liking. Needless to say, I was
thoroughly impressed. I had not intended on buying a suit
that day, but I was back the next day to purchase my first
suit. When it arrived in the mail, it fit perfectly and it
looked amazing. I remember hitting the air that night. We
received at least a dozen calls on how nice I looked. I knew
that after that night, I had found the magic keys to my success.
I went back later and bought more and the response from the
viewers continued. Now, everywhere I go, people inquire about
where I purchase my clothing. I am always told how nice I
look. In fact, many of my co-workers call me the best dressed
man on television. Not long ago, I received an e-mail from
a viewer commenting on my dress and appearance. The viewer
commented on how they had lived in numerous major cities across
the U.S., watched other networks, and felt by far that I was
the best dressed person they had ever seen on television.
When I showed up with a three-piece suit, the viewers again
went wild and the response was overwhelming. I think you are
able to see how much your recommendations have influence my
career. I want to send you my deepest thanks and my highest
praise for the quality of clothing you sell and the customer
service you and your wife provide. Not to mention if price
is ever an issue, you have numerous sets that allow even the
most financially challenged person to walk in and be satisfied.
I firmly believe you cannot put a price on a stunning first
impression because it lasts forever. I cannot thank you enough.
I will never shop anywhere else. I would tell anyone in the
corporate world or anyone looking for the right attire for
that big interview there simply is no other choice than The
Ambassador Shop!
Charles
Salsar - Chief Meteorologist ABC 40/29 Ft. Smith, AR
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March
14, 2000
Dear
Moe,
I
can't express to you enough my thanks for always giving me
such an enjoyable experience each and every time I shop at
your "House of Style."
My
recent visit to the Ambassador Shop for clothing for my business
trip to Nevada proved to be most successful. We landed our
largest client in our business history.
It
is evident your personal attention and commitment along with
your high standards of quality and excellence in both products
and services helped make the deciding edge.
Thank-you!
Richard
Buchanan - Strategic Corporate Solutions
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December
16, 1999
Dear
Moe:
I
wanted to take a moment of your time and thank you for the
outstanding service your company has provided me during the
seven years I have been acquainted with you. In the fall of
1992 I purchased my first suit from the Ambassador Shop. Today
the suit and tie remain one of my favorite outfits.
I
have purchased numerous outfits from you during the past seven
years. Everything from suits, sports coats, slacks and shoes.
The quality of the clothing and the outstanding service you
have provided to me has made me a loyal customer of the Ambassador
Shop.
Sincerely,
Dale Rodolph
Sr. VP Eagle Credit Resources Tulsa, OK
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January
4, 2000
Dear
Moe and Ambassador Shop Family,
I
have been shopping with you and trusting your advice since
the mid-1970's. In these nearly 25 years, I have been particularly
grateful for your appreciation for quality, your forward thinking
judgment regarding style and fashion, and your consistently
fair pricing.
Even
since moving to Kansas City nearly ten years ago, I still
buy all of my suits, sports jackets, slacks, and accessories
from you, whether I am in town for a visit or calling you
by phone. As you know, over the years, there have been situations
where I called to have you send an item I needed without ever
having seen the clothing first, because I have never been
disappointed by your selection and integrity.
I
look forward to each visit in your store, as I am always made
to feel immediately at home with the friendliness of your
entire family and staff. I look forward to the many years
ahead having the opportunity to shop with you, as appearance
and presentation are particularly important in my business
and one's presentation is universally recognized in any business
as a reflection of the individual's character and attention
to detail.
You
may certainly use this letter in any fashion, which might
alert other shoppers of fine clothing that they have finally
found a store in which to be comfortable, a man in whom they
can trust, and an environment in which shopping actually becomes
quite fun!
With
warmest regards,
Steven M. Silverstein, M.D. , Kansas City, MO
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February
16, 2000
Dear
Moe:
Please
accept this letter as an expression of my appreciation for
helping me with my apparel needs. As you are my exclusive
supplier of suits and shoes since 1980, I have learned to
rely on your suggestions and recommendations.
Even
after relocating to New Orleans in 1988 the two of you continue
to assist me in selecting my suits, shoes, shirts, ties, and
socks. We plan our Oklahoma visits to see our family and make
time to stop, say hello, and see what's new. We always leave
after purchasing a superior product at a great price.
Recently
our son returned to New Orleans from a visit to Oklahoma.
He told us about the purchase of his first business suit from
our friend Moe at the Ambassador Shop.
Good
fortune to you and we will see you on the Internet.
Best
regards,
Steve Bradshaw, New Orleans, LA
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March
1, 2000
Dear
Moe:
Just
a line to say thanks and express my appreciation for the quality
of clothing, service & friendly atmosphere you've provided.
I have been especially impressed with the material in the
suits and the tailoring.
You
may be assured that I will recommend the Ambassador Shop without
hesitation at every opportunity.
Sincerely
yours,
James T. Branam, Antlers, Oklahoma
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Dear
Moe:
I
have doing business with you for over 10 years. In that time
I have received numerous compliments on suits, ties, and coats
you have recommended.
I
am constantly amazed at your ability to remember the suits
you have sold me and how each additional suit continues to
expand my wardrobe with additional colors and styles. Your
"Look" as you call it, will gain attention and complements
in any business situation.
Regards,
Mike Thompson
Market Director
Novartis Medical Nutrition
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April
28, 2000
Dear
Moe:
Following
my last visit to Oklahoma City and to your shop I found myself
reflecting about the length, the varied forms, and the importance
to me of our association. I would like to thank you for that
association.
As
you know, I first started coming to you for tailoring services
over 25 years ago when you had a small shop on May Avenue.
Later, I referred all of my customers to you from a women's
specialty store in which I had an interest. It was around
that time that you began offering a full line of better men's
clothing, and I have been a regular customer ever since. Throughout
this time, I have been delighted with the professionalism
of your services, the quality and style of your clothes, and
the value reflected in your prices.
Since
I lived and worked in the general vicinity of your store for
most of this period, the logistics of maintaining our relationship
were quite easy for me. When I moved to Norman, I was tempted
to find a more convenient source for dress clothing, but there
was no other store that approached my standards so I continued
to drive up to your store to shop. For the last five years
I have been living in Southern California, in an area of 14
million people and of stores that dress the stars, and yet
I continue to come back (physically and virtually) to Oklahoma
to buy essentially all of my dress clothing from you. In short,
while I have lived in several parts of the country, and have
had the opportunity to shop around the world, I have never
found another store that approaches yours in style, quality,
and service.
So,
I think that I will just stop looking. You know my preferences
as well as my present wardrobe. You have my sizes-even though
they have expanded somewhat over the years - and somehow can
make things fit perfectly even if I am not there to try them
on. Your Internet site makes it easy to stay current with
the fashions that you have bought and to let you know what
I need, and UPS only takes about three days. Couple this with
your impeccable and forward-looking fashion judgment and there
is simply no need to go ariywhere else, regardless of where
I am. I look forward to another 25 years.
Respectfully,
Stephen
L. Vargo, Ph.D.
Visiting Professor of Marketing, California
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Thank you so much. Your service is amazing I have never been more pleased with shipping with someone. I'm a customer for life. Again thank you!!!!
John Richmond
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